Is Gobbill free? Yes, Gobbill is free! Our free Gobbill plan has a number of handy options for users, including 5 bill payments per month, an authorised email address and two linked credit or debit cards. If you need more flexibility with your bill payments, Gobbill for Personal Use will be launched later this year. This service will offer a number of new features, including the option to process photo bills, more bill payments, linked credit/debit cards and authorised email addresses.
Is Gobbill safe and secure? Yes, Gobbill is has been designed and tested to meet Australian industry standards for securing personal information and credit cards. All of our employees are located in Melbourne, Australia.
Which bills can I pay using Gobbill? Any Australian biller that accepts card payments online. Our team performs checks on whether a biller is a legitimate business located in Australia. We accept bills from Telstra, Vodafone, Optus, Energy Australia, GloBird Energy, Momentum Energy, Sydney Water, Yarra Valley Water and many more….(See list of billers)
Which payment methods can I use with Gobbill? Any Australian issued Visa and Mastercard credit or debit cards. As a number of billers do not accept American Express cards, your first and default card in Gobbill must be a Visa or Mastercard. Your second stored card can be an American Express for use with billers that accept Amex. Gobbill will enable payments using your bank account and other methods in the future.
When is the latest I can forward a bill for payment with Gobbill? The latest you can forward a bill for automated payment with Gobbill is midnight two business days before the due date. For example, if the bill due date is Wednesday 5th April, then Gobbill must receive it before 12:00am Monday 3rd April.
Why is Gobbill better than direct debit? Gobbill automates your bill payments, while giving users control over their finances. Want to change your payment details? Easy, update it in the Gobbill system. Looking to cancel a payment? No need to contact your bank, just change the payment details in your account.
It can be time consuming to contact individual billers to change your direct debit details when a card is lost, stolen or expired.
Other issues with direct debit:
Gobbill aims to reverse the process, giving the customer control of bill amounts and payments.
Can Gobbill process credit card debts or loans? Users are unable to process credit card payments or loans through Gobbill.